Service and Support

E B I Electronics, Inc. has over 40 combined years of experience in the sales, installation, training, and servicing Language Labs and Educational Applications throughout the New England Region.  We provide service, support and training for the following language lab models:

Sanako

• Study 1200, 700, and 500
• Lab 100
• Sanako Anywhere
• Pronounce Live
• Pronounce
• Sign Lab

Sony Teaching Systems

• Symphony
• LLC-5510
• SLLC-8000
• LLC-9000

Robotel

• SmartClass+ Language Lab

Services include

Complete Service and Support Contracts

• On-Site Service Calls
• Phone, Email, and Fax Support
• Remote Access and Support over the Internet
• Wear and Tear Parts
• Training
• Software Updates, including service packs and patches

Remote Support Contracts

• Phone, Email, and Fax Support
• Remote Access and Support over the Internet
• Remote support includes technical support and system user (teacher and IT) support
• Software updates, including service packs and patches are available